Terms & Conditions

Updated at 12.02.2025

Meanings for this Terms & Conditions:

Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “Box D’Orange”, “contractor”, “we,” “us,” or “our,” it refers to Box D'Orange owner João Nunes (Albufeira, Portugal) who is responsible for your information under this Terms & Conditions.
Country: where Box D’Orange or the owners/founders of Box D’Orange are based, in this case, is Portugal.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Box D’Orange and use the services.
Service: refers to the service provided by Box D’Orange as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Box D’Orange website, which can be accessed via this URL: https://boxdorange.wixsite.com/website-2.
You: a person, costumer, or entity that is registered or uses Box D’Orange services.

General Terms

By accessing and placing an order with Box D’Orange via the website, https://boxdorange.wixsite.com/website-2, or via direct commerce you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Box D’Orange.

Under no circumstances shall Box D’Orange brand and representatives be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Box D’Orange team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you will assume any costs thereof.

Box D’Orange will not be responsible for any outcome that may occur during the course of usage of our resources.

We reserve the right to change prices and revise the resource usage policy at any moment.

License

Box D’Orange grants you use of the website strictly in accordance with the terms of this Agreement. These Terms & Conditions are a contract between you and the Box D’Orange representative (provider of the Box D’Orange website and the services).

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Box D’Orange Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the website.
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Box D’Orange or its affiliates, partners, suppliers, or the licensors of the website.

Conclusion of contract

By clicking on the "Order", "Buy Now" or other payment buttons and finalize the payment on our webshop, the customer submits a binding offer to conclude a contract with the contractor. The contractor is not obliged to accept this offer. Before finally submitting an order, the customer has the opportunity to check it for any errors and correct them if necessary.

The contractor confirms receipt of an offer to the customer by email to the address provided by the customer ("order confirmation"). This e-mail does not represent an acceptance of the offer by the contractor. The contractor can accept offers by confirming the purchase of the offer in a further e-mail ("order confirmation") or by sending the ordered goods. The customer is bound to his inquiries for three days.

The customer must have the necessary legal capacity to conclude the intended legal transaction.

In order to be able to obtain services and goods electronically from the contractor, customers may have to register in the online shop. The customer is obliged to provide true and complete information in the course of the business relationship and to keep his data up to date at all times. We must treat the customer data confidentially and protect it from unauthorized access. If the customer suspects misuse by third parties, he must inform the contractor immediately via email: office@boxdorange.com .

The customer must refrain from all measures that could endanger or impair the technical availability of the online shop (including cyber-attacks). Such behavior will be prosecuted.

Returns, Right of withdrawal, and Cancellation

The return for goods received is not available since the goods are perishable by nature. Nevertheless, Box D’Orange will take into consideration if the goods were received with large damage, and therefore a discount voucher can be given.

The following cancellation policy applies only to the online subscription of our goods.

As a consumer, you have the right to withdraw from the subscription within 30 days. The cancellation of your subscription can be done at any time.

Consequences of withdrawal

If you cancel your subscription the service will be still active until the end of the 30 days (time frame of a subscription). Therefore, if during that period you haven’t received the goods of the subscription they will still be sent. After the 30 days are passed the subscription will be terminated.

Your suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Box D’Orange with respect to the website shall remain the sole and exclusive property of Box D’Orange.

Box D’Orange shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your consent

We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.

Costumer information storage

The customer's information on the order process or sign-in is saved by Box D’Orange owner João Nunes and can be viewed by the customer account under the link “My Account” or “My Orders”. Regardless of this, Box D’Orange always sends an order confirmation and these terms and conditions to the email address provided by the customer.

Prices

All product prices are total gross prices therefore they contain the Portuguese VAT (6%) included.

Subscriptions prices might change yearly or monthly, nevertheless, Box D'Orange will inform the clients with active subscriptions about it.

Terms of payment

Payment is made by credit/debit card, bank transfer via iDeal or Klarna platforms to the account of the contractor. Whether the payment is made monthly, weekly (subscriptions), or once (single or multiple direct purchases) depends on the agreement between the contractor and the customer.

Shipping and delivery terms

The shipping costs are always included in the total cost, therefore not charged. The contractor informs the customer again about the prices, taxes, and shipping costs in the order summary before completing the order.

We use parcels and post companies for our shipping. We only send your orders on Mondays in order to have a smaller carbon footprint.

Shipping can take from 4 days to 10 days (counting when the order was shipped).

Box D’Orange has a total of 12 shipping regions available that include: Austria, Germany, France, Belgium, Netherlands, Croatia, Czech Republic, Denmark, Italy, Portugal, Slovenia, and Spain.

Unless otherwise agreed, delivery will be made to the address given by the customer.

The expected delivery time is specified on the webpage.

Box D’orange bears no responsibility in the event of delivery obstacles in the area of logistics or agriculture. If delivery or compliance with an agreed delivery time becomes impossible due to circumstances for which Box D’Orange is not responsible, We are entitled to withdraw from the contract in whole or in part. The customer will be informed about this immediately. Claims for damages are excluded in this case, provided that Box D’Orange cannot be proven to be at fault. If possible the customer will be informed of existing delivery restrictions before the order is sent.

Due dates and retention of title

The contractor's claims are due when the goods are ordered and received. If the claims are not paid within 15 days, the contractor will demand 4% per year of statutory default interest from the due date. In the event of payment failure, the customer undertakes to reimburse the contractor for the reminder and collection costs under a possible court law. If the customer's identity or representation is as an entrepreneur, the amount of the default interest is based on the § 456 UGB.

All goods delivered by the contractor remain the property of the contractor, Box D’Orange until they have been paid for in full. A sale of the goods by the customer to a third party before they have been paid for needs to have the contractor's consent.

Links to other websites

These Terms & Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Box D’Orange. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Box D’Orange uses "Cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Changes to Our Terms & Conditions

You acknowledge and agree that Box D’Orange may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Box D’Orange’s sole discretion, without prior notice to you. You may stop using the Service after a 30 days notice. You need to specifically inform Box D’Orange when you stop using the Service. You acknowledge and agree that if Box D’Orange disables access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which are contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

Modifications to Our website

Box D’Orange reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our website

Box D’Orange may from time to time provide enhancements or improvements to the features/ functionality of the website, which may include patches, bug fixes, updates, upgrades, and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the website. You agree that Box D’Orange has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Box D’Orange shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Box D’Orange does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties terms and conditions.

Submissions and privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data, or proposals, including ideas for new or improved products, services, features, technologies, or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Box D’Orange without any compensation or credit to you whatsoever. Box D’Orange and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Promotions

Box D’Orange may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and comply with all Promotions Rules.

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Typographical errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment accounts in the amount of the charge.

Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Box D’Orange. Box D’Orange will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Box D’Orange operates and controls the Box D’Orange Service from its offices in Ribeira Alta, Algoz.

The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Box D’Orange Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Box D’Orange Privacy Policy) contain the entire understanding, and supersedes all prior understandings, between you and Box D’Orange concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Term and Termination

This Agreement shall remain in effect until terminated by you or Box D’Orange.

Box D’Orange may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Box D’Orange, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Upon termination of this Agreement, you shall cease all use of the website and delete all copies of the website from your computer.
Termination of this Agreement will not limit any of Box D’Orange's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Contract language

The language available for the conclusion of the contract is English, Portuguese or German.

If you are a copyright owner or such owner’s agent and believe any material on our website constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Box D’Orange and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The website is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Box D’Orange, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Box D’Orange provides no warranty or undertaking and makes no representation of any kind that the website will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Box D’Orange nor any Box D’Orange's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the website, or the information, content, and materials or products included thereon; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the website; or (iv) that the website, its servers, the content, or e-mails sent from or on behalf of Box D’Orange are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Box D’Orange and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the website service.

To the maximum extent permitted by applicable law, in no event shall Box D’Orange or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or third-party hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Box D’Orange or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Box D’Orange on the Services, shall constitute the entire agreement between you and Box D’Orange concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Box D’Orange."’s" failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Box D’Orange AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

No failure to exercise and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this agreement

Box D’Orange reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Box D’Orange.

Entire agreement

The Agreement constitutes the entire agreement between you and Box D’Orange regarding your use of the website and supersedes all prior and contemporaneous written or oral agreements between you and Box D’Orange.
You may be subject to additional terms and conditions that apply when you use or purchase other Box D’Orange's services, which Box D’Orange will provide to you at the time of such use or purchase.

Updates to Our terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

Intellectual property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by Box D’Orange, its licensors or other providers of such material and are protected by Portugal and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of Box D’Orange, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Applicable Law and Jurisdiction

This contractual relationship is based on Portuguese law and this is deemed to have been agreed upon. However, this choice of law must not lead to the consumer being deprived of the protection granted by the mandatory regulations of his country of residence - cf. Art 6 (2) Rome Regulation.

Box D’Orange owner João Nunes place of jurisdiction is Portugal. If the customer is a consumer and has his domicile in other countries, the customer can only be sued in the courts of in whose district is registered place of residence or work residence.

Agreement to arbitrate

This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Box D’Orange."’s" INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversies between you and Box D’Orange concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Notice of dispute

In the event of a dispute, you or Box D’Orange must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: office@boxdorange.com. Box D’Orange will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Box D’Orange will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Box D’Orange may commence arbitration.

Binding arbitration

If you and Box D’Orange don’t resolve any Dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

Disclaimer and guarantee

Box D’Orange is not responsible for any content, code, or any other imprecision.

Box D’orange offers no guarantee that the photos published in the webshop are identical to the goods actually delivered.

In no event shall Box D’Orange be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other torts, arising out of or in connection with the use of the Service or the contents of the Service. Box D’Orange reserves the right to make additions, deletions, or modifications to the contents of the Service at any time without prior notice.

The Box D’Orange Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Box D’Orange is a distributor and not a publisher of the content supplied by third parties; as such, Box D’Orange exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability, or currency of any information, content, service or merchandise provided through or accessible via the Box D’Orange Service. Without limiting the foregoing, Box D’Orange specifically disclaims all warranties and representations in any content transmitted on or in connection with the Box D’Orange Service or on sites that may appear as links on the Box D’Orange Service, or in the products provided as a part of, or otherwise in connection with, the Box D’Orange Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Box D’Orange or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Box D’Orange does not warrant that the Box D’Orange Service will be uninterrupted, uncorrupted, timely, or error-free.

You can use the Livro de Reclamações Eletrónicoto to complain about something. you just have to access the Livro de Reclamações Eletrónico, here.

Online dispute resolution

Online dispute settlement belongs to Art. 14 Para. 1 ODR-VO: The European Commission has a platform ready for online dispute resolution, under which you as a consumer have the opportunity to control the online dispute settlement platform of the EU. You can access this at http://ec.europa.eu/odr. We bit you politely, all resistances have also directed an email address office@boxdorange.com.